Core Selling Points for Your Business

• Product Application-Specific Design: We engineer for real-world use. This includes testing drainage rates (ml/sec), UV stability ratings (Xenon arc testing data available), and abrasion resistance specifically for pet traffic and cleaning.
• Full OEM/ODM & Customization Capability: Beyond private labeling, we can collaborate on:
  • Custom pile height and density for premium vs. economy market segments.
  • Tailored backing permeability rates.
  • Custom sheet sizes and roll widths to optimize your shipping container load.
  • Development of complete kits (grass + tray + accessories).
• Scalable Production & Transparent Supply Chain: With a factory covering 5000 m² in Hebei, China, we control production from raw material to finished goods, ensuring quality consistency and scalability for large orders. Our location within China's primary industrial supply chain network provides reliable access to premium polymers.
• Quality Assurance Protocol: Our in-line QA process includes tuft bind strength tests, drainage flow tests, and colorfastness checks. Batch samples can be provided for your third-party verification.
• Logistics Optimization: Experienced in packing goods to maximize container efficiency (e.g., compressed rolls), we handle FOB/CIF terms and work with a network of freight forwarders for reliable high-speed delivery to major ports.

Commercial Terms Designed for Importers

MOQ: Flexible, starting from one 20-foot container for standard products. Lower MOQs may be available for initial sample orders or specific ODM projects.
Lead Time: Typically 15-20 days for standard items after deposit confirmation; ODM projects may require 25-30 days for tooling and sample approval.
Payment Terms: Standard terms are 30% T/T deposit, 70% balance before shipment. Other terms are negotiable based on order volume and partnership history.
Packaging: Standard export packaging includes roll wrapping in plastic, reinforced with corner protectors and placed in a strong carton or wooden crate for sea freight.

Note: All specifications and terms are for reference. Please refer to the official quotation and order confirmation for precise details applicable to your project.

Mark T., Procurement Director for a US Pet Retail Chain: "We switched to XY Grass two years ago for our 'Puppy Patio' line. Their consistency is what stands out. Every container matches the sample, and the drainage performance they specify is accurate, which has drastically reduced our customer returns for odor issues."

Sophie L., Founder of a European Eco-Pet Brand: "Their ODM team was instrumental. We needed a fully biodegradable backing layer for a niche product. They developed and tested three prototypes with us until we got it right. The project management and communication were professional throughout."

David K., Sourcing Agent for Australian Distributors: "The logistical support is a major plus. They provide clear packing lists, photos before shipment, and handle the documentation smoothly. For our clients importing into Australia, having the material compliance docs ready is essential, and XY Grass is organized on that front."

HEBEI XIONGYI RUBBER & PLASTIC PRODUCTS CO., LTD. (XY Grass)
Contact: James Chen (Trade Sales Manager)
Tel: +86-13931845866 | Email: sales@xiongyigrass.com
Website: https://www.xy-grass.com/contactus/

What is the typical lifespan of your balcony pet grass under regular use?

Based on accelerated aging tests and customer feedback, our standard UV-protected product is engineered for 5-8 years of residential use with proper maintenance. Commercial use in rental properties or dog hotels may vary based on traffic and cleaning frequency.

Can you provide a lab test report for drainage speed and UV resistance?

Yes. We can provide third-party lab test reports for key performance indicators, including drainage rate (ml/sec), UV stability (via Xenon arc testing per ISO 4892), and tensile strength. These are available upon request for serious buyers.

Do you offer different drainage hole patterns or densities?

Absolutely. This is a common ODM request. We can adjust the perforation pattern (e.g., grid vs. staggered) and hole density to optimize drainage flow for your specific product design, whether it's a simple mat or an integrated tray system.

What is your policy if a shipment is damaged or fails quality inspection upon arrival?

We encourage pre-shipment inspections. In the rare event of verified, widespread quality non-conformance or significant shipping damage, our contract includes clear clauses for claims and remediation. We prioritize resolving issues to maintain long-term partnerships.

How do you handle the customization of packaging for private label?

We offer full packaging customization, from polybag labels to retail cartons. You can provide the design files, and our packaging department will handle the printing and application, ensuring your brand is presented professionally.