We operate on FOB China or CIF Miami pricing models. Our Minimum Order Quantity (MOQ) is typically 1x 40HQ container (approx. 7000 sq.ft.) for standard products, but we can accommodate mixed-container loads for sample orders. Pricing varies by specification; contact us for a detailed quote based on your project's sq. footage and requirements.

Absolutely. OEM/ODM is our specialty. We can customize fiber color, pile height, density, backing type, and even roll width. The process involves a technical consultation, sample production (approx. 7-10 days), and your approval before mass production.

Production takes 10-15 days after final confirmation. Shipping from our port to the Port of Miami takes approximately 30-35 days. We handle all export documentation, provide the Bill of Lading, and can recommend reliable freight forwarders and customs brokers in Miami for a seamless door-to-door experience.

Yes. We provide free A4-sized samples of our stock products. For custom colors or specs, a nominal sample fee may apply, which is often credited against your first bulk order. Samples are shipped via DHL/FedEx and arrive in Miami within 3-5 business days.

We offer a commercial warranty of up to 15 years against UV fading and manufacturing defects. Our after-sales team provides technical support for installation and maintenance. We are committed to resolving any quality-related issues promptly and professionally.

Our turf features a perforated backing with a drainage rate exceeding 30 inches per hour. This is specifically engineered to prevent waterlogging, a critical feature for South Florida's tropical downpours, and helps inhibit mold and mildew growth.